HLOS Security Guarantee
We put money behind our security. If your secrets are compromised due to an HLOS infrastructure failure, we cover your direct losses.
Coverage up to
$50,000
per incident on Team plan
Coverage by Plan
| Plan | Price | Per Incident | Annual Maximum |
|---|---|---|---|
| Free | $0 | Not eligible | - |
| Starter | $20/mo | $10,000 | $20,000 |
| ProPopular | $50/mo | $25,000 | $50,000 |
| Team | $150/mo | $50,000 | $100,000 |
Security Tiers by Authentication
Your coverage is the lesser of (a) your plan limit and (b) your authentication tier limit. Stronger authentication unlocks higher coverage.
$5,000
per incident
OAuth authentication (Google or GitHub)
$25,000
per incident
OAuth + Passkey (Face ID / Touch ID)
$50,000
per incident
Passkey + Hardware Security Key
Eligibility Requirements
Active HLOS account
Required
Two-factor authentication (TOTP or Passkey)
Required
Passkey/hardware key increases coverage limits
Unlocks Enhanced tier
How It Works
Incident Occurs
A security breach occurs due to an HLOS infrastructure failure (not user error or social engineering).
File a Claim
Contact us within 30 days with documentation of the incident and direct financial losses.
Get Covered
After verification, we reimburse your direct losses up to your plan's coverage limit.
Important Notes
Not covered: Losses due to user error, social engineering, phishing, credential sharing, or third-party service failures.
What is covered: Direct financial losses resulting from a verified HLOS infrastructure failure that leads to unauthorized secret exposure.
Claims process: All claims are reviewed by our security team and require documentation of both the incident and resulting losses.
Ready to get covered?
Create an account and add a passkey to unlock the Security Guarantee.
Coverage subject to eligibility, exclusions, and the lesser-of plan/auth limits; see full Security Guarantee.
Questions about the Security Guarantee? Contact us